Frequently Asked Questions

Buy FAQs

Yes! OfferMax is completely free to use. There is a subscription program that offers users additional features, however, subscriptions are entirely optional.

If your offer is accepted, your contact information will be emailed to the seller. It is the seller’s responsibility to contact you within 48 hours to work out the post-transaction details.

Unlike eBay that charges transaction and listing fees, OfferMax is a free service and doesn’t hit you with any mandatory fees. OfferMax is a free alternative with great built in features.

Craigslist charges fees for users that list things in certain cities. For example, Craigslist charges $25 for job postings in six of its largest U.S. markets and $75 for job listings in San Francisco. They also charge a $10 fee for brokered apartment listings in New York City.

No! OfferMax is a completely free site for any and all users. You do have to join in order to bid, buy and sell, however there are no fees to do so. Being a subscriber does offer benefits, however, such as an expanded friends and family list, unlimited posts, additional photos to accompany your item and more! Check out the benefits of being a subscriber to find out more!

Absolutely! If you are unhappy at any time for any reason you may choose to cancel your membership. If you are a subscriber and choose to cancel your membership, please be aware that any annual charges to your credit card will be pro-rated. If you are a monthly subscriber, there will be no additional charges to your credit card, however, once cancelling a membership you must wait 30 days before you are eligible to join again.

NO! OfferMax exists and is in the business of connecting buyers and sellers! Simple as that! Any private information provided to OfferMax by joining is never sold or passed on to third parties and is kept in the strictest confidence.

Yes there are. Please see the list of prohibited items that are not permitted to be listed for sale on OfferMax. Efforts to sell prohibited items on OfferMax can result in removal from site and termination of account.

If you submit a bid and it is accepted by the seller, the seller has 48 hours to contact you to make arrangements for completion of the transaction. Your contact information will be forwarded to the seller once the seller has accepted your bid.

OfferMax exists to connect buyers with sellers and in doing so, relies on the honor system. However, like many other sites, users can leave reviews about their experiences with other users. By doing this, users develop a profile and rating based on these reviews. You are strongly encouraged to read the reviews of users as well as leaving reviews about your experience.

Yes. You can post up to 6 items for auction and any given time as a free user. Subscribers can post unlimited items for auction.

Yes. You may bid on as many items as you wish at any time, regardless of subscription status.

OfferMax is THE place to buy and sell. Whether it’s the Auto you just have to get rid of or that item that’s been in the attic for years, you can get the most for your items here AND it’s completely FREE! Being a subscriber, however, does have added benefits. Take a look at the “Benefits of Subscribing” page for more information and a full list of benefits offered to subscribers.

Friends and family is a new and neat way to keep your close friends and family in the loop of what you may have to sell BEFORE it goes public. This feature is offered to all users and is as simple as checking a box. If this feature is selected, the item you have for sale will be automatically emailed to the friends and family members that you have pre-entered, before it goes live. This will give your friends and family members the first opportunity to bid or buy your item before anyone else will see it. Just another way OfferMax gives you an advantage!

Seller FAQs

  1. There are a number of reasons why a seller may not accept the highest offer received from an OfferMax auction. For example, if two buyers make similar offers, but one buyer lives in California and the other buyer lives ten minutes from the seller, the sellers might prefer to accept a lower offer to complete a transaction with a local member. Both parties would likely save on shipping.
  2. A seller might accept a lower offer if the member who submitted the highest offer has negative feedback. Feedback drives buyer and seller trust. Users with negative feedback are less likely to be trusted.

OfferMax gives people the ability to showcase an item with the goal of seeing what other people are willing to pay for it. If a seller doesn’t receive a high enough offer they might choose to keep the item.

Unlimited.

After you accept an offer, the buyers contact information will be emailed to you. It is your responsibility to contact the buyer within 48 hours to work out the post-transaction details.